| What's the most important thing I should Know about an extended service contract? |
It is important to know the
company that is promising to pay you if your car breaks down. A contract
is only as good as the company that backs it. Some dealers offer service
contract products other than the Ford warranty plans. For example, you can
purchase Ford ESP plans (the only extended service contract backed by Ford
Motor Company) or an extended service contract backed by an independent
insurance company, which could be mistaken for Ford-backed protection. Be
careful when considering independent plans. Here are some facts about independent
companies:
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| What is an extended service contract? |
It is a contract between you
and the provider, who promises to pay for specified repairs of mechanical
failures during the contract term (less a deductible, if any). It may also
be referred to as an extended warranty or vehicle service contract. Here
are some key definitions to help you in selecting a plan:
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| Do I really need an extended service contract? |
| An extended service contract
is an important option. With the high technology built into today's cars,
repair costs have risen dramatically and will continue to do so. With just
one major after-warranty repair, the contract could easily pay for itself.
Ford is proud of its reputation for reliability and superior engineering;
however, anything mechanical could eventually require repairs. |
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| Is there any benefit to taking advantage of an extended service contract opportunity while a car is still under warranty? |
| As with any other product, service
contracts are subject to inflationary price increases. By purchasing a Ford
extended warranty now, you can lock-in at today's cost. In addition, if
you take advantage of extending your Ford warranty
at the time of vehicle purchase, you can include the cost in your monthly
finance or lease payment. Plus, you may be entitled to benefits in addition
to the basic factory Ford warranty, such as car rental, lodging and meal
reimbursement for warranty repairs required when you're traveling. Your
plan can even include emergency roadside service for a jump-start, gasoline
delivery, tire change, locksmith service, road hazard tire protection and
lost key retrieval. |
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| Why is a Ford extended warranty the best choice? |
| Ford views a Ford extended warranty
as an investment in customer satisfaction, rather than as a profit maker.
We know that a satisfied customer will likely be a repeat car buyer. Independent
providers/insurance companies have no investment in your next car purchase.
This philosophy really makes a difference in the quality of their service
contract product, and even more importantly when it comes to honoring your
claims. |
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| Do I have any other payment option besides paying the whole amount at once? |
Compared to the same genuine Ford ESP plans, www.fordwarrantys.com saves the consumer on average nationwide $400 - $500.00 off the Regular Prices normally charged for such coverage. One of the reasons we are able to pass on this level of savings is by not offering monthly payment plans; with those type of plans come significant fees that the dealer must pay, this would cause us to raise our plan prices to cover that expense. Instead, we decided to forego those plans and pass on a larger upfront savings to the consumer. However, our website does offer an application
with complete details for the QualityCare credit card. This is a private
label card, a joint venture between Ford and GE Capital, which can be
used at participating Ford, Lincoln & Mercury dealerships nationwide for
the purchase of Ford Parts & Accessories, Service repairs, Tires and ESP
plans. Upon approval, this card can be used to purchase your ESP coverage
online, under the "90 day / Same as Cash provision". This will give you
90 days from the date of purchase to pay the balance in full interest
free. To apply for this card: Follow the steps for ESP pricing / applying.
When you are on the application page put a check mark in the box next
to Yes, I would like to apply… Then click on the statement that appears
"Click here to apply online…" Complete the QualityCare application and
submit. |
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| What are the advantages of purchasing a Ford Motor Co. backed Extended Service Plan as opposed to purchasing one through a third-party seller? |
| The Ford ESP we offer is backed by Ford
Motor Company as opposed to various third party insurance or re-insurance companies. Ford's objective is to keep a customer for life and they have a vested interest in your satisfaction that goes beyond the purchase of a single service agreement. So, they offer their plans with this in mind and strive for customer satisfaction by: - using genuine Ford or Ford remanufactured replacement parts - having a vast network of dealers throughout the U.S. and Canada ready to serve you with Ford Trained Automotive Technicians in their service departments - making claim payment both fast and easy for the customer as well as the dealer. This is opposed to third party plans
that may require use of "like parts", meaning any part that
is similar or "like" the original part, which may mean used
parts can be installed. They also may make the repair shop “jump
through hoops” to receive a prior approval to repair or to receive
payment for completed repairs. Sometimes they even make the customer pay
up front and then require them to submit the invoice for a refund. Unnecessary
hassles. *flat tire change |
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| A few features and benefits of Ford ESP | |
| - From Ford Motor Company - Rental Car Reimbursement - Roadside Assistance through Ford Motor Club - Transferable |
- May add resale value to your vehicle - Cancelable - Various Deductible Options - Coverage that's right for your needs |
Click Here to
view complete coverage details for Ford ESP. |
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Have questions about a Ford extended warranty? Click here for assistance Lombard Ford Rte 44 PO Box 709 Winsted, CT 06098 Phone 866-379-7095 Fax 860-379-2473 |
